We apologise for this and have now taken steps to modify our procedure whilst maintaining data confidentiality. You would have thought that the operator who took the order would have asked if my details were correct and up to date or the system would flag something up to check. I was happy as long as I got it before 11th April. Treat yourself to a large selection of our handpicked discounts such as free sample offers, clearance sale coupons, subscription discounts, and more. Save on all things big and small with CouponAnnie today! Remember, always check the Holiday Sale first for the best prices and biggest discounts of the season or even throughout the year. These filters include: Total Offers, Coupon Codes, Online Sales, Product Deals, and most importantly, Holiday Sale! So I missed the collection on the 11th for a birthday and finally picked it up on the 15th April.
Items that appear in our clearance section are items that are end of line and have been discontinued by the manufacturer or repaired by the manufacturer or returned to us by other customers because they have been incorrectly purchased. We don't sell returned items as brand new, so they are reduced and placed in this clearance section to be picked up by someone searching for a great value deal. We have a very high standard of security when it comes to storing customers' details but you rightly point out that it would be sensible good practice to ask you to confirm that the details we have stored for you are correct and up to date when taking an order over the counter. When I queried this it turned out they had a very old landline and mobile number for me but no email address for me as that was blank. Some returned items may have some slight defects like inactive pixels on monitors, for example. Personally I would have loved to tell them to shove it. It was a birthday present and I was away till 15th April.
I was told it may be monday 7th or Tuesday 8th April 2019 but I would receive a text or email to come and collect. All clearance items are in working order and have been fully tested. On the 10th April I rang to see where my order was and I wS informed it was awIting collection! Difficulties in planning your monthly budget? We are really sorry to hear that you are not satisfied with our service and apologise for the inconvenience and disappointment caused. . If we are aware of a defect that might deter from the usage of the item we will mention it! Although every effort has been made to ensure that the returned items are supplied with their original accessories, some packages may not be 100% complete, but we are confident you will receive the essentials.
Images are used for display purposes only. Where they do, you can be assured these are minor, and are not regarded as faulty by the manufacturers. End of line items should be as new and of course should be a real bargain. Not impressed with the crummy service and lack of birthday gift. Act now and get up to 50% off discount when you place your next order.
Hello Charles, Thank you so much for taking the time to leave a review. . . . . .
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