If prompted for a Restart, do that. These trojans leave a backdoor open on the system that can allow a hacker total and complete access to your computer. Once the program has searched for leftovers click Next. According to the information provided in logs, one or more of the identified infections is a backdoor trojan. Hackers can watch everything you are doing on the computer, play tricks, do screenshots, log passwords, start and stop programs. To avoid confusion, I am closing this topic. Perfect Uninstaller is one of the best software uninstallers.
Please stop trying different things on your own. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. To delete an application, you have to make sure you can fully and safely remove the leftover related traces. Then, follow on to the next step. If you can't do this, skip this step.
Follow the instruction to finish removal. Be sure the Moderate option is selected then click Next. Then click the Scanner settings sub-tab in second row of tabs. When done, click the Scanner tab. So it is difficult to clean up these files. You can toggle as needed to get the desired order.
I can't promise I'll respond to all the messages I receive depending on the volume , but I'll do my best. Disinfection will probably require the use of more powerful tools than we recommend in this forum. The program will run, If prompted again click Yes when the built-in uninstaller is finished click on Next. The server could not start. That page isn't on your computer. If not, click on that checkbox to checkmark. Simply briefly describing your problem, and I will get back to you as soon as possible.
The best method is simply to use legitimate and professional removal tool. Next, find and locate the software you want to delete on the programs list. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer. It offers comprehensive protection by combining powerful Antivirus protection, an enterprise class packet filtering firewall, advanced host intrusion prevention and automatic sand boxing of unknown files. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Step 2 Logoff and Restart the system fresh. Choose Uninstall to complete the process.
Combofix my take as little as 10 minutes and perhaps as much as 30-40 minutes. The links to these utilities are below: Other Removal Instructions for Antivirus Programs. Doing so can result in system changes which may not show it the log you already posted. From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean. Be sure the Moderate option is selected then click Next. I need more computer questions. I've gone through regular un-install.
You are strongly advised to do the following immediately. If you wish to scan all of them, select the 'Force scan all domains' option. Select both these two options and click on Next button. I would then have re-attempted the normal 'uninstall program' If it still persisted, I would reboot into Safe mode, and see what I could do in there. Note: The log can also be found on your Desktop entitled SystemLook. Using the site is easy and fun. And then, select Safe Mode.
Follow the instructions on your screen to complete the uninstallation. Try running Security Check again. Follow the instructions on your screen to complete the uninstallation. Please copy and paste the contents of that file here. Guide, were unable to create the logs, and describe what happened when you tried to create them. I did save the log it made if that helps but it saved about a dozen or so and I'm not sure which would be helpful. Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message: Click on Yes, to continue scanning for malware.