Now I have to replace the engine. O and I had a few problems even though it was brand new. To make matters worse I am out of dealer service options in my area only 2. I had it taken there, they said then that it was a fuse. .
Fast forward to around 200 hundred hours of primarily dirt road riding. It seems in today's world you will get no support whatsoever once you spend a lot of money to buy a new machine. It's much easier to rail through the corners on some trails with all four wheels digging. I have never got water in airbox. The engine revs out nicely and the clutch pulls all the way to the top end. I would not purchase another Polaris product unless they change.
What a piece of junk in my opinion. Made all the necessary maintenance procedures. All models in the General series have 100 horsepower engines and can carry up to 1,100 pounds except the four-seat model which can carry up to 1,280 pounds. This is absolutely unacceptable and the reason I wrote this review. They fixed everything because it was within the 6 month manufacturer warranty. I bought tires from them, they have flat spots on them and are dry rotted. Never ride sand dunes or trails.
It didn't take us long to find mud on the trails and long water holes would be a good test for the tires and 4wd. The first thing anyone notices on the Scrambler is the bodywork which is bright, pliable and durable. It's pretty sad many of the problems I had with this machine I had to come up with Solutions myself because Polaris didn't know how to fix it. They tried to say it's from getting wet. It reminds us very much of the seating ergonomics on a snowmobile, which shouldn't come as much of a surprise considering Polaris is one of the leaders in that market. Overall, I love my Ranger, but I have zero confidence in Polaris, or the five year warranty. If I happen to be done riding or turn off Pepe and then restart and put around again the problem rears its ugly head again.
Polaris makes a good product when it works but if there is any issues they will not stand by their product and will find any excuse to not honor their warranty. I traded my 600 Sportsman off on a 2018 850 Touring. Pulled engine and removed head and oil pan - connecting rod welded to crank. Maybe it's time to get rid of him and get someone in there that cares. In the center of the steering column is a choke button, a couple warning lights, and the key. Just remember Polaris if Rome can fall so will you! They all say about the same thing.
Could be up to a 27 Mile hike back to headquarters. We had bought the extended warranty and the people went out of their way to cover all of the expense for replacing all the parts and labor. Originally equipped as a 400cc two-stroke, today the Scrambler 500 4x4 gets down the trail with a time tested, tried and true, 500cc four stroke engine. People discussing with the dealer actually two different dealers and others in the community; it appears that Polaris has had many problems with engine failures in the 800 model. Worst thing I have ever bought. It spits and sputters, even after having it into the dealership for the problem on not just this one, but also the 450 model I also purchased new at the same time. Blame was placed on the spark plugs, they were replaced, but are doing the same thing still, with no answers.
As much as I love the raw power, the massive torque, and impressive handling I have had too many issues with it more than I have ever had with Polaris. All repairs have been done by myself and there is a ton of cost cutting etc ie plastic and parts that while not designed to fail are made to the lowest cost. For the 1st time in 20 years I am considering not buying a Polaris for my next purchase. Polaris put cheap non-hardened cams in the engine. As soon as I purchased it was on recall for 6 months and couldn't drive. Consumers can go online and look at the numerous models and features for each one. Customer service no help and you have to replace entire gauge not just window or glass.
Just down below is a compass style fuel gauge that gives you an idea of how much fuel is left in the four gallon tank, but be aware this type of gauge is never overly accurate so plan long trail rides accordingly. Log crossings were also much easier in 4wd, and even when casually riding the trails, we often left the Scrambler in 4wd with no increased steering effort. We could not trade it in they said because of paper work. Wanting to upgrade I purchased a sharp looking all black 2017 Polaris Sportsman 1000xp last year. Now there is a wrench sign and an hour glass sign that comes on when you start it. I can assure you everything I have stated in this review is true and I'm trying to help others out there know the facts before they purchase and spend a lot of their hard-earned money on a machine that you will be stuck with.
Might cost them a whole 50. See the for more information. I informed him that I suggested that to the dealership prior to the accident and they would not do that. Bike went back to Dealer to be fixed, took 22 days before I heard back on fix, I demanded I sit down with Owner of Dealer and Polaris Factory Rep, never happened but did receive a call from owner of dealer, to them I said I wanted my money back or a new bike cannot trust this bike I paid over 10K for and am still making payments, payments. Their legal department representative had the audacity to tell me that the dealership could provide me with riding lessons to prevent this overheating issue from happening again.
Valves for intake fell out of adjustment so bay unit would not start with only 800 miles on it. Any hiccups I will keep all parties informed. Bought it brand new from the dealer. I respectfully declined the offer. Deep gouged in paint and rub scratches. I do not recommend anyone purchase a Polaris product due to the unreliable and disappointing performance.